Is It Time for a Recruitment Partner Review?

Choosing the right recruitment partner is a bit like choosing a long-term supplier or consultant — you want trust, consistency, and results. But like any relationship, there comes a point where you need to ask: Is this still working for us?

We’ve had a number of businesses come to us recently feeling stuck. They’ve had the same recruitment provider for years, but roles are staying open too long, or candidates are missing the mark. They’re not sure whether it’s them — or the agency. If that sounds familiar, you’re not alone.

Here are a few signs it might be time to take stock.

1. You’re Still Being Sent CVs… but Not the Right People

If you're getting candidates who look good on paper but don’t fit your culture or long-term goals, that’s a red flag. Recruitment isn’t just about ticking boxes — it’s about understanding your business inside-out.

2. Communication Feels Transactional

Are you just a vacancy to be filled, or do you feel like your partner genuinely cares about your team and your growth? A good recruiter should feel like an extension of your business — not just a middleman.

3. Your Needs Have Changed… but the Approach Hasn’t

As businesses evolve, so do their hiring needs. If your recruitment partner hasn’t adapted their approach to reflect your shift in structure, scale, or culture, they might be holding you back.

4. You’re Not Getting Market Insight

You’re not just paying for CVs — you’re paying for expertise. Are you being kept in the loop about market conditions, salary benchmarks, or how to attract the kind of people you're looking for?

What Makes a Good Recruitment Partner in 2025?

At Handley James, we think it comes down to three things:

• Listening properly — not just to the vacancy, but to the business.
  
• Acting strategically — bringing real value, not just bodies.
  
• Being brave enough to challenge, advise, and offer new perspectives.
  

If you’re unsure whether your current partner is still the right fit — let’s have a chat. No pressure, no pitch. Just a genuine conversation about whether your recruitment setup is serving your growth.

Let's talk leadership, growth, and the future of your team.